Privacy Policy

1. Introduction

AivaFit ("we", "our", "us") is operated by Waxwing International Inc., a company registered in Canada. This Privacy Policy explains how we collect, use, and protect your personal information when you use the AivaFit mobile application and website (collectively, the "Service"). We are committed to complying with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

2. Information We Collect

We collect the following categories of information:

Personal information: your name, email address, and account credentials.

Health and fitness data: fitness goals, workout history, nutrition logs, body measurements (weight, height, neck, waist, hip circumference), body fat percentage estimates, mood and stress levels, sleep quality, readiness scores, and activity data.

Camera and photos: if you choose to use the AivaPulse Vision body composition feature, the app accesses your device camera to capture front and side photos for body measurement estimation. These images are processed on your device and are not stored on our servers unless you explicitly choose to save progress photos.

Dietary and cultural preferences: food preferences, dietary restrictions, cultural cuisine selections, and lifestyle context.

Usage data: app interactions, device information, and crash reports to improve the Service.

3. How We Use Your Information

Your information is used to: personalize your workout and nutrition plans, provide AI-powered coaching through AivaPulse, estimate body composition and track progress, process payments, improve our Service, and communicate with you about your account.

AI coaching: to provide personalized coaching, your fitness data (goals, workout history, preferences, and readiness information) is sent to AI services for processing. These services do not retain your data after generating a response. We do not sell your personal data to third parties.

4. Data Storage and Security

Your data is stored securely using Google Firebase infrastructure with encryption at rest and in transit. We implement industry-standard security measures to protect your information, including server-side access controls, rate limiting, and sanitized logging that excludes personally identifiable information. Your data is stored on servers located in the United States.

5. Third-Party Services

We use the following third-party services, each operating under its own privacy policy:

Google Firebase — authentication, database, cloud functions, and hosting.

Stripe — payment processing for web subscriptions.

RevenueCat — in-app purchase and subscription management for mobile app stores.

Google Gemini and Anthropic Claude — AI services used to power personalized coaching. Your fitness data is sent to these services to generate coaching responses; they do not retain your data after processing.

Apple and Google — authentication (Sign in with Apple, Sign in with Google) and app distribution.

6. Your Rights

You have the right to: access your personal data, request correction of inaccurate data, request deletion of your data, export your data, and withdraw consent at any time. To exercise these rights, contact us at support@aivafit.com. We will respond to all requests within 30 days.

7. Data Retention

We retain your data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law.

8. Children's Privacy

AivaFit is not intended for users under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 16, we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes through the app or by email. Continued use of the Service after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at support@aivafit.com.

Waxwing International Inc.
St. John's, Newfoundland and Labrador, Canada